At ArabicCurtains.ae, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or request our curtain and blind services.
Information We Collect
When you request a free quotation, book a site visit, place an order, or contact us, we may collect your name, phone number, email address, property location, and any project details you provide. This information helps us recommend the most suitable curtains, blinds, and window treatment solutions based on your requirements.
How We Use Your Information
Your information is used to prepare quotations, confirm appointments, process orders, arrange measurements and installations, and provide customer support. We may also contact you regarding order updates, service enquiries, or warranty assistance.
We never sell or rent your personal information to third parties. Your data is only shared with trusted installation teams, delivery partners, or service providers when necessary to complete your order efficiently.
Data Security
We implement secure systems and internal procedures to protect your personal information from unauthorised access, misuse, or disclosure. Customer records are accessible only to authorised staff responsible for quotations, project management, customer support, and administration.
All third-party partners handling customer information are expected to maintain strict confidentiality and use your data solely for providing the requested services.
Your Rights
You have the right to request access to your personal information, update inaccurate details, or request the deletion of your data where legally permitted. You may also ask us to limit certain communications or withdraw consent for marketing messages at any time.
We are committed to handling every request fairly and in accordance with applicable privacy regulations.
Children’s Privacy
Our website and services are intended for adults, homeowners, businesses, interior designers, and commercial clients. We do not knowingly collect personal information from children. Any information submitted through our website or customer support channels is assumed to be provided by individuals who are legally authorised to do so.
Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page, and the latest version will always apply.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact the Arabic Curtains team. We are happy to assist you with any privacy-related enquiries and provide prompt, professional support.